Terms & Conditions
Terms & Conditions
Terms & Conditions: All images are copyright to the respective artists or manufacturers and are used with permission from these entities.
Internet Content: At Fantasy Art Trading we do our very best, we cannot promise that the colours shown on the Fantasy Art Trading website, exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device.
Shipping: Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.
Fantasy Art Trading does NOT cover the cost of custom fees/ import duties into ANY country, this is solely the responsibility of the customer.
SALE ITEMS: All sale purchases are final. If a product is deemed faulty by Fantasy Art Trading after purchase, customer service may offer a store credit or refund at their discretion.
STRICTLY NO REFUNDS FOR CHANGE OF MIND ON ORDERS.
Cancelation: If a customer cancels their order for any reason there is a cancelation fee of 10% of the transaction to cover postage costs, restocking, transaction fees and administration fees. This fee will come off the refund amount refunded by the payment method used at checkout. This cancelation fee does not apply to our Put It On Laybuy Agreement whereas the buyer will lose the full deposit paid upon cancelation of the buyers agreement with the seller. In the case of the buyer canceling the agreement with the seller there will be no cancelation fee unless there is a breach in the agreement with the buyer.
Pre-Orders and Back orders:
- We want our customers to be aware of our new and up-and-coming items and will from time to time offer the opportunity for such items to be pre-ordered. Pre-ordered items will be placed onto a back order until the product is stocked and ready to launch.
- Launch dates, and estimated arrival dates of pre-orders are for guidance purposes only and does not constitute a guaranteed delivery date.